Growth. Innovation. Impact.
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Opportunity. Growth. Impact.
Explore Career Opportunities
Discover a range of exciting career opportunities where you can contribute to our mission and grow your skills. At our company, we value creativity, collaboration, and a commitment to excellence. Whether you’re starting your career or looking to take the next step, we offer a supportive environment that fosters professional development and encourages innovative thinking.
Join us in shaping exceptional customer experiences and take the next step in your professional journey. Our team is made up of diverse talents and backgrounds, all working together to make a meaningful impact. Explore our open positions and find the perfect fit for you!
Currently we are looking for highly motivated people with great communication and interpersonal skills to join our company and be part of an amazing new journey. The Customer Service Representative will be assisting customers by solving business related problems and giving the most appropriate solution in a quick and timely manner
The ideal candidate loves talking to people, proactively solving issues and is interested in technology.
The position requires coverage of the US Time zone!
Responsibilities
- Handling client inquiries and requests via phone and email
- Ensure the highest level of customer service is maintained across all areas
- Treat customers with respect, following the company policies and procedures, ensuring that customers are satisfied with the solution/answer provided;
- Providing excellent and efficient service to all clients in a timely and professional manner
- Communicate internally with other departments, following up on pending issues related to customer’s requests
- Handle complaints and issues where is appropriate
Requirements:
- Excellent command of English (C1) is a must – both written and spoken
- Strong communication skills and interpersonal skills
- Good multitasking, prioritization and organizational skills
- Good attention to details
- Demonstrate a passion for excellence with respect to treating and caring for customers
- At least 1 year of relevant work experience would be considered an advantage
What we Offer:
- Opportunities for career growth
- Attractive Salary
- Entitlement to company internal training and development according to global standards.
- Additional social benefits
Apply now and and be a part of a new success story!
All applications will be treated strictly confidential.
Currently we are looking for highly motivated people with great communication and interpersonal skills to join our company and be part of an amazing new journey. The Sales Specialist duties include taking phone calls, assisting customers, solving customer complaints, placing orders, scheduling appointments, and following up on outbound calls. The ideal candidate loves talking to people, proactively solving issues and is motivated in closing deals.
Responsibilities
- Manage high volume of phone calls and provide response to all, maintaining high quality of services and performance standards
- Assist customers with relevant knowledge on products and services
- Analyze all client requirements and assist to prepare all service contracts and facilitate sales for same
- Actively solicit for all leads and direct sales opportunities, referring leads as appropriate, and updates all sales opportunities into CRM system
- Ensure optimal level of client satisfaction at all times and process all orders on phone and email
- Communicate internally with other departments, following up on pending issues related to customer’s requests
- Follow up on leads and conduct additional research about the prospect through the interactions
- Perform follow up for all outbound calls.
Requirements:
- Excellent command of English (C1/C2) is a must – both written and spoken
- Strong communication skills and interpersonal skills
- Good multitasking, prioritization and organizational skills
- Good attention to details and ability to effectively negotiate
- Demonstrate a passion for excellence with respect to treating and caring for customers
- At least 1 year of relevant work experience would be considered a plus
What we Offer:
- Opportunities for career growth
- Attractive Salary + performance bonus after 2 months
- Entitlement to company internal training and development according to global standards.
- Additional social benefits
Apply now and join our exciting team and be a part of an amazing success story!
All applications will be treated strictly confidential.
Only short-listed candidates will be contacted